Q : Why does the plasma tip end turn black and create lumps?

 

A : It is generated through a spark as plasma is generated, and it becomes black by soot after skin oxidation.

Once used, the tip of the blackened tip should be cut off and used.

For a clean plasma procedure, plasma sparks must be continuously clean to make the procedure clean and less painful

We recommend using neat tips.

Q :  How do I set the level for each skin type?

 

A : The plasma device manufactured by the headquarters can be used on the entire body such as the face, hands, neck, chest, belly, and legs.


In addition to adjusting the intensity according to the individual's skin type, it should be adjusted depending on the area and procedure.


In fact, we recommend a lot of practice on fruit peel or pig skin prior to the procedure.


It is recommended to proceed to steps 1 and 2 for mild skin, 2 and 3 for general skin, and 3 for thick skin.


At first, you can use the power and the sequence at the same level, but you can convert them when you improve your skills.


In the case of anesthetics, you can use them as needed.

Excessive treatment may result in pigmentation when applying plasma tips.


Therefore, it is recommended to perform a slow procedure from low level to short to short according to the skin type.

Q :  Cold plasma vs Hot plasma

 

A : 1) Hot plasma is a plasma that generates high heat of thousands of degrees generated under high pressure, and includes plasma welding machines used for industrial purposes. 
Hot plasma cannot be used because of its high temperature for soldering. Hot plasma above 450 degrees and cold plasma below.


2) All plasma used in the human body is cold plasma based on high frequency or low frequency.
 

3) The cold plasma also has a different generated temperature depending on the desired effect.
 

4) Beauty Monster requires a certain level of energy because its main purpose is to lift skin by damaging the skin. It can actually be more effective with a higher amount of energy. However, when the energy is too high, the skin can't stand it. So our product is used with an optimized amount of energy.
 

5) Other cold plasma products on the market reduce pain by lowering energy levels and concentration, but have less powerful effects. In other words, the use is different. To see the effect strongly, heat sensations are bound to occur.

Q : Can I use a plasma pen for psoriasis and eczema?

 

A : Direct use is not indication.


However, using the Thermal tip, you can infiltrate drugs and solutions into eczema and psoriasis, and moisturize them.

Q : Why is the color white when emitting plasma?

 

A : There is no such thing as a normal plasma color.
Plasma is expressed in various colors, typically red, blue, and white.


First, in the case of red, incomplete combustion, mainly when there is a lack of oxygen around, or when the tip is used for a long time, there is soot at the tip end, or when the skin is very dry,

The second blue color is completely burned, and appears in an oxygen-rich environment at the right temperatures,

Last and in the case of complete combustion with higher temperatures, it is expressed as a white flame.

In other words, no plasma equipment is always blue,
Please take a close look at the plasma.
During the procedure for about 20-30 minutes, the plasma colors intersect with blue, white, and red depending on the patient case, the surrounding environment, and the state of the tip.
Need to understand plasma.

Q : How can I cancel my order?

 

A : Cancellations may only be requested at the stages before “Preparing for shipment” and seller approval is required at the preparing for shipping stage.
Please take note that cancellation is not possible once the shipping process has begun and is handled through the returns process.

Q : Can I take plasma training directly offline?

 

A : Of course. You can make an appointment with a doctor in advance and come to our office or invite us to your country to receive training, but the educator must bear all costs for the training.

Also, please note that the training fee is charged separately.

For inquiries related to offline education, please contact us via e-mail(ms@mediselor.com).

 

FYI, we are preparing for online training now.

When we ready, it will be announced through our official web site and SNS(@mediselor_official).

Q : Why does the status keep showing as customs clearance?

 

A : Shipments may be delayed due to customs reasons in the country, which will remain "customs clearance". 

Customs clearance issues may arise, when the customers don't fulfill the customs duties or comply with local import regulations and so on.

For these reasons local customs will directly contact you.

If customs can not contact you, it may result in delivery delay for a long time, and in some cases customs make your items return to Korea without further notice.

For fast customs clearance, please make sure to purchase according to the import regulations of your country.

If the shipping status of items stays in the process of "customs clearance" for a long time, please contact customs directly.

Q : How can I check my tracking number?

 

A : We inform you through e-mail before shipping the goods.

You can also check it on 'My Page'.

Q : How long does it take to deliver?

 

A : EMS typically takes 7~10 business days, but it may not be delivered to some countries.

In that case, FEDEX and DHL are also available. The price is more expensive than EMS, but the delivery is much faster.

There are countries where delivery is not possible sometimes, so I will check the real-time usage status at the headquarters and let you know.

Also, we would like to inform you that there may be additional charges due to real-time changes by region.

Q : What's the wholesale price?

 

A : You can inquire about wholesale through separate e-mail (ms@mediselor.com).

For transparent and reliable transactions, you must submit a company introduction and various evidence.

 

INQUIRY

 

Also, the quantity is set according to the wholesale policy, so please refer to this.

Q : What should be done after the procedure?

 

A : It is recommended to apply a cool mask pack or cold soothing cream(moisture or regeneration cream).

For wounded procedures, we recommend to apply antibiotic ointment or anti-inflammatory ointment after the procedure. 

If scabs appear, intentional removal can cause scars.

Therefore we recommend to wait to remove it naturally. 
 

Q : How often can I do the procedure?

 

A : Based on normal skin, the number of uses is recommended as follows.
 1) Plasma tips and mini tips: Once a week
 2) Fractional tip: Once every 3-4 days
 3) THermal tip : Use daily
 4) Original Tip: Depending on the intensity of the procedure, once a week - once a month
 5) Roller Tip: Once every 1-2 weeks

 

* Be sure to note that Power and Frequency may vary depending on which tip is applied to which skin.

Q : What product should I use for the procedure?

 

A : Any solution or serum you have. We usually use skin booster 'AFACTOR' or 'Coatderm Repair Cream' we sell.
 

Q : How often can I use the tip?

 

A: It is recommended to use one tip for hygiene because it is used on the skin even if it does not touch the skin.

And for original, thermal and fractional tip, you can wipe them clean with alcohol tissue and dry them to reuse them.

For roller tip, rub with a brush, wash it with water, dry it, and disinfect it.
 

Q : Do I have to apply numbing cream when using the tip?

 

A : Anesthesia is not necessary but it is used for pain relieving. 

In the case of Fractional and Thermal tips, moisturizing cream is sometimes used instead of unmbing cream.